The key to a successful hotel business is to provide the best amenities to your guests. Deliver unmatched customer service to your guests so they won’t be able to choose any other hotel over yours.

Now the question is how you can do so. How can you provide your guests with the best customer service in the market? How can you stand out in the vast hotel industry? Don’t worry, we will tell you how.

Here, we’ll discuss how to choose the best hotel amenities to elevate your business and get a competitive edge. You need to look for hotel amenities systematically and not just get random stuff only because every other hotel is getting it. So, let’s get started.

Start with the Basics

The most important thing you need to keep in mind is that you should always start with the basics. Your hotel should at least provide the basic hotel amenities to your guests. But these basic amenities should be of good quality to make the guests feel satisfied.

Offering the basic amenities may not bring your business to the top, but it is one of the necessities that you must provide to your guests. Let’s see what can be included in the basic amenities that your guests expect from you on their stay.

• Toiletries

• Soap, Shower Gel, Shampoo, Conditioner, Bathrobe, Towel, Toothbrush, Shower Cap, Slippers, Comb, Hair Dryer, Lotion

• Food and Beverages

• In-room facility for Tea and Coffee, Complimentary Water, Dining Facilities

• Comfortable and Fresh Bedding

• Neat Bed Sheets, Pillows, Comforters, Blankets, etc.

• Parking

• 24-Hour Guest Reception

• Closet and Storage

• Cleaning and Laundry Service

Move On to the Luxury

Once you are done with the basic amenities, you can move on to the luxury ones. The basic amenities are the necessities to give your guests a satisfactory experience but the luxury ones are to further enhance that experience and set a standard for your business.

Providing luxury hotel amenities to your guests can help you deliver a comfortable and outstanding stay. This can help you elevate your business to the next level. Luxury hotel amenities can include the following.

• Personalized Amenities

• Welcome Kits and Snacks

• Spa and Wellness

• Gym and Fitness

• Co-working Space or In-Room Office

• Rental Bike or Car Ride Options

• In-Room Cocktail Station

• In-Room Entertainment Options

• Smart TV, Games, In-Room Tablets, etc.

• Kids-Friendly Services and Products

• Pet-Friendly Rooms

• Room Purifiers

Unique Hotel Amenities to Stand Out

All the basic and luxury hotel amenities that we have seen earlier are provided by a number of hotels in the world. Those amenities will surely help you provide an amazing experience to your guests, but they might not help you stand out from others.

If you want to highlight your business among your competitors then try investing in some unique hotel amenities. Following are some of the unique amenities that you can offer to your guests and make your business stand out.

Virtual Hotel Tours

You can leverage technology to make your hotel stand out. Use virtual and augmented reality devices to let the guests have a complete look at the premises and the room they might be staying in. Virtual hotel tours can help your guests know your business better. They can have a tour of the hotel before booking it so they can make the right decision.

Library Lounge

With the growing enthusiasm for books and reading all over the world, a lot of people look for reading facilities. You can include a library lounge in your hotel amenities and become one of the greatest attractions for all book lovers. Not every hotel has this type of facility so you can offer this to your guests and be unique.

In-Room Beer Taps

In-room beer taps are becoming one of the unique hotel amenities. Hotels like The DogHouse by BrewDog and The Cadwell House Bed and Breakfast are some of the popular ones that have initiated this unique hotel amenity. If you can include this amenity in your hotel checklist then you surely can become one of the leaders in the industry.

Eco-Friendly Amenities

One of the trendiest hotel amenities in today’s world is eco-friendly amenities. Everyone is becoming aware of environmental safety which makes them look for eco-friendliness everywhere. If you can provide eco-friendly hotel amenities then you can attract a large number of eco-conscious guests.

Some Factors to Consider

Providing basic, luxury, and unique amenities to your guests is important but there are certain factors that you need to keep in mind. These factors assist in the easy delivery of customer services and running your business successfully.

Budget

The most important point you need to pay attention to is your budget. Even though you are a luxury brand, you must work according to a budget. You can buy hotel amenities in bulk to get them at cheaper rates, such as bulk hotel toiletries, bulk bedding, bulk crockeries, etc.

Brand and Theme

Whatever service you are providing to your guests must align with your brand. If you are a luxury brand, then your customer service should be exceptional. On the other hand, if you are an affordable brand, then you need to provide everything to your guests at cheaper rates.

Bottom Line

Now that you know how to choose the best amenities for your hotel and how to do that systematically, you just need to find the right hotel amenities supplier that can provide you with everything you need. Look for suppliers that offer budget-friendly, eco-friendly, and high-quality hotel supplies.

To find different varieties and affordable hotel supplies, try contacting various vendors. This will help you find the best deal and also make you aware of the latest trends in the market. This way, you can stay ahead of your competitors and run a successful hotel business.